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Eliminating defects before production begins reduces a company’s total rework and waste and increases their profits. This seems difficult to do, but performing a Cost of Quality (COQ) analysis helps companies of all sizes do just that. A COQ helps manufacturers recognize the “levers” that have the most operational impact on their organizations as well as gives them the information necessary to cost products appropriately. 

During this advanced quality webinar, CMTC Quality Practice Lead Eliot Dratch discusses how to use a COQ analysis as a financial measure of a manufacturing organization as well as how to optimize costs to reach the highest achievable quality by helping manufacturers: 

  • Understand the “levers” that can better satisfy customers' needs and retain their loyalty
  • Ensure product quality that contributes to long-term revenue, profitability, and sustainability
  • Charge and maintain pricing premiums over competitors

This webinar is part of a 2021 monthly webinar series focusing on advanced quality planning topics as they pertain to manufacturers. You are encouraged to join as many of the webinars in this series as you would like.

This webinar was originally presented on October 21, 2021 at 11:00 AM PT. 

Meet the Speaker

 

Eliot Dratch_217x321

Eliot Dratch
Sr. Quality Consultant at CMTC

Eliot Dratch is a Senior Quality Consultant for CMTC specializing in operational improvements for industrial manufacturers. This includes implementing Quality, Safety and Lean programs and teaching methods to anchor positive organizational change. He applies 25 years of medical, aerospace, and automotive manufacturing experience to add value to many types of organizations. Over the last decade, Eliot has trained hundreds of employees from scores of manufacturing companies and is a co-author of ASQ's Certified Quality Manager Handbook.

 

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