There is no doubt that a well-informed and experienced quality management system (QMS) Auditor can add substantial value to an organization. However,  auditing can be an arduous process. That's why it's important for an organization to have a clear understanding of an auditor’s roles and responsibilities, as well as the key principles of the manufacturing audit process, which includes the planning, reporting, and follow-up activities. 

During this webinar, CMTC Quality Practice Lead Eliot Dratch provides an overview of the definitions, concepts, and requirements to consider when planning your company's internal quality audits. 

Key Topics:

  • Why quality process auditing is important and how it is supposed to add value
  • The proper application of "the process approach" to quality system audits
  • How to plan, complete, and report on the audit results of a company's QMS

[NOTE: The content covered will be applicable to ALL major quality standards — aerospace, medical, automotive, and general industry]

This webinar is part of a 2021 monthly webinar series focusing on advanced quality planning topics as they pertain to manufacturers. You are encouraged to join as many of the webinars in this series as you would like.

This webinar was originally presented on August 25, 2021 at 11:00am. 

Meet the Speaker


Eliot Dratch_217x321

Eliot Dratch
Sr. Quality Consultant at CMTC

Eliot Dratch is a Senior Quality Consultant for CMTC specializing in operational improvements for industrial manufacturers. This includes implementing Quality, Safety and Lean programs and teaching methods to anchor positive organizational change. He applies 25 years of medical, aerospace, and automotive manufacturing experience to add value to many types of organizations. Over the last decade, Eliot has trained hundreds of employees from scores of manufacturing companies and is a co-author of ASQ's Certified Quality Manager Handbook.


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