It’s safe to say that poor product quality can have a significant impact on a manufacturer’s reputation and bottom line, so quality is always top of mind both for suppliers and customers across industries. But what is it that can give small and medium-sized manufacturers an extra push to become “premium suppliers” to customers?
During this webinar, CMTC Quality Practice Lead Eliot Dratch discusses the key points that large customers typically demand from their lower-tier suppliers before advancing their status to "Premium Supplier." This approach is applicable to most industries, including aerospace, consumer products, medical, apparel, food, etc.
This webinar is part of a 2021 monthly webinar series focusing on advanced quality planning topics as they pertain to manufacturers. You are encouraged to join as many of the webinars in this series as you would like.
This webinar was originally presented on January 26, 2021 at 10:00am.
Sr. Quality Consultant at CMTC
Eliot Dratch is a Senior Quality Consultant for CMTC specializing in operational improvements for industrial manufacturers. This includes implementing Quality, Safety and Lean programs and teaching methods to anchor positive organizational change. He applies 25 years of medical, aerospace, and automotive manufacturing experience to add value to many types of organizations. Over the last decade, Eliot has trained hundreds of employees from scores of manufacturing companies and is a co-author of ASQ's Certified Quality Manager Handbook.
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