Oftentimes, companies react quickly to solving the symptom of a problem just to have the problem reoccur, since the root cause was not addressed. This pattern can prove profoundly detrimental to any business. To escape this costly routine, it's important to properly employ the problem-solving method known as Root Cause Analysis (RCA). Root Cause Analysis describes a range of tools and techniques used to uncover the causes of manufacturing problems. It is a foundational element of Six Sigma, every Quality program certification, and an integral part of a manufacturer’s continuous improvement approach.
During this advanced quality webinar, CMTC Quality Practice Lead Eliot Dratch examines the proper application of Root Cause Analysis elements.
This webinar is part of a 2021 monthly webinar series focusing on advanced quality planning topics as they pertain to manufacturers. You are encouraged to view as many of the webinars in this series as you would like.
This webinar was originally presented on April 13, 2021 at 11:00am.
Sr. Quality Consultant at CMTC
Eliot Dratch is a Senior Quality Consultant for CMTC specializing in operational improvements for industrial manufacturers. This includes implementing Quality, Safety and Lean programs and teaching methods to anchor positive organizational change. He applies 25 years of medical, aerospace, and automotive manufacturing experience to add value to many types of organizations. Over the last decade, Eliot has trained hundreds of employees from scores of manufacturing companies and is a co-author of ASQ's Certified Quality Manager Handbook.
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