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Hear from CMTC's Field Ops Director Roz Samia as she leads the second webinar of our three-part industry training series along with Lisa Rawcliffe, a consultant and trainer with Engage Forward.

In this Job Relations webinar, we introduced you to a four-step pattern that was developed in WWII to create a foundation of treating people as individuals, maintaining good relations, and preventing problems from arising. Learn how to handle problems using a Plan-Do-Check-Act cycle as well as how to create a foundation for good relations that gets results through people.

Topics in this webinar include how to:

  • Strengthen team performance
  • Attract and retain talent
  • Prevent and address people problems without “passing the buck”
  • Reduce interpersonal conflicts
  • Successfully manage change
  • Improve communication

Download the presentation slides and/or the recording from CMTC's recent webinar, Training Within Industry Webinar Series: Job Relations During COVID-19.

This webinar was originally presented on July 21 at 10:30am.

Complete the form to access the presentation slides and webinar recording

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