Quality 505:
Quality Foundations for Manufacturers

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In order to control costs and respond quickly to customer needs and market changes, an organization needs to focus on quality planning, quality control, and quality improvement. Consistent product and service excellence results in quality products and customer satisfaction — both of which foster loyalty, enable premium pricing, and contribute to long-term revenue and profitability.

During this webinar, CMTC Quality Practice Lead Eliot Dratch will discuss concepts that will help you increase your manufacturing agility.

Key Topics:

  • Quality Philosophy
  • Total Quality Management (TQM)
  • Malcolm Baldrige National Quality Award (MBNQA)
This webinar is part of CMTC’s 2022 Quality Webinar Series focused on advanced quality planning topics as they pertain to manufacturers. You are encouraged to join as many of the webinars in this series as you would like.

This webinar was originally presented on November 16, 2022 at 10:00 AM PT. 

Meet the Speaker

 
Eliot Dratch_217x321

Eliot Dratch
Quality Practice Lead at CMTC

Eliot Dratch is the Quality Practice Lead at CMTC. Eliot specializes in operational improvements for industrial manufacturers, including implementing Quality, Safety, and Lean programs and teaching methods to anchor positive organizational change. He applies 25 years of industrial, aerospace, and automotive manufacturing experience to add value to many types of manufacturers. Over the last decade, Eliot has trained hundreds of employees from scores of manufacturing companies and is a co-author of ASQ's Certified Quality Manager Handbook.

 

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Legal Disclaimer

The material in this webinar is for informational purposes only. It should not be considered legal, financial, or other professional advice. CMTC advises you to consult an attorney or other appropriate professional to determine what may be best for your individual and unique needs. The presentation is not designed to be read by itself, nor to make a decision strictly on its content. It is intended for educational purposes only. Images used may have come from many sites found on the web, no copyright infringement is intended. All rights reserved for images by the original image owner. While CMTC takes reasonable steps to ensure that the information contained in this webinar is accurate, CMTC makes no guaranty in this regard. Further, CMTC has done its best to ensure that the information provided on our website, including a downloadable copy of this PowerPoint presentation, is accurate and provides valuable information.
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