Poor product quality can have a significant impact on a manufacturer’s reputation and bottom line. In almost every case, the underlying cause of quality concerns can be traced back to the procedures that are used during the manufacturing process.
During this webinar, CMTC Quality Practice Lead Eliot Dratch explains the benefits of developing and using quality metrics and benchmarking data to reveal the weaknesses in a manufacturer’s products and processes and how to use those findings to guide improvement efforts.
This webinar is part of a 2021 monthly webinar series focusing on advanced quality planning topics as they pertain to manufacturers. You are encouraged to join as many of the webinars in this series as you would like.
This webinar was originally presented on November 17, 2021 at 11:00 AM PT.
Sr. Quality Consultant at CMTC
Eliot Dratch is a Senior Quality Consultant for CMTC specializing in operational improvements for industrial manufacturers. This includes implementing Quality, Safety and Lean programs and teaching methods to anchor positive organizational change. He applies 25 years of medical, aerospace, and automotive manufacturing experience to add value to many types of organizations. Over the last decade, Eliot has trained hundreds of employees from scores of manufacturing companies and is a co-author of ASQ's Certified Quality Manager Handbook.
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